The past year of the COVID-19 pandemic has proven to be a tumultuous times in the lives of people all across the world, with everyone working to social distance themselves in the effort to reduce the spread of the virus and keep themselves and their families safe. This has become especially true in the workplace, where essential workers must take every step they can to aid in the well-being of their fellow staff as well as their customers.
In times of sickness, no business is more important than the pharmacy. Pharmacies work tirelessly to ensure sick patients get the medicine they are in need of, but unfortunately, having to walk into the pharmacy and wait around for your prescriptions can prove risky, as you will likely be exposed to sick folks. Luckily, pharmacies have digital innovations available to them to allow for simpler communication with patients and less unneeded exposure.
Pharmacies can limit the amount of times people need to come in and wait for their medication by using automated notifications letting them know that their prescriptions are ready to be picked up. These notifications can be sent through an interactive voice recording calling their phone to remind them of their prescriptions, or through SMS text messages telling them their meds are ready.
Quick and contactless payment is now a reality as well, thanks to innovations in pharmacy payment systems. Many payment systems are able to take tap-to-pay cards and process transactions quicker, minimizing the amount of time one needs to be standing at the register near other people.
All in all, digital pharmacy software is making great strides in reducing the amount of exposure a patient has to deal with when coming in to pick up their medicines. As time goes on, these systems will only continue to improve, making for the ideal pharmacy environment for both patients and pharmacy staff.